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Xtend Service Request Form

Dear valued member, please be assured that Xtend Product Protection will endeavour to give you the best attention, service and expertise at all times.

 

Instructions for requesting service:

 

In addition to submitting the online form below, please kindly email a copy of the signed Xtend 5 Year Protection Plan
registration certificate to the Xtend support team on email: help@xtendprotection.co.za

 

Please allow up to 3 business days confirming receipt of your service request.

Unique Xtend Registration Certificate number: *
Customer Name and Surname *
Customer physical address *
Customer contact number(s) *
Customer email address *
Xtend - Approved Retail Partner Store name *
Location and Size of Damage *
Date of Damage Incident *
Please explain in detail the damage caused to the covered item(s) *
Please list all removable parts...(Cushions that come loose)
Please upload picture of damage here *

Max file size (Mb): 2

Max number of files: 1

Please advise whether any efforts were made to correct the problem and/or products used?
Additional comments and/or concerns

Please remember to complete the form in its entirety.
Incomplete Service Request Forms will not be processed or serviced.